Pk6 Privacy Policy — Your data is completely safe with us

1Introduction — Why we created this policy

Pk6 (pk6.im) is one of Bangladesh's most trusted online gaming platforms. We believe your personal data belongs to you. That's why protecting your privacy — from the moment you register to every transaction you make — is our highest priority.

This privacy policy explains what data pk6 collects, why we collect it, how we keep it secure, and what rights you have over your information. This is a legal document, so we encourage you to read it carefully.

By using any pk6 service, you are considered to have accepted this Privacy Policy. If you have any concerns, please contact our support team before using the service.

2What Information We Collect

Pk6 collects two types of information from you — data you provide directly and data collected automatically.

We only collect information that is necessary for providing our services and ensuring security. We never ask for data we don't need.

3How Your Information Is Used

Pk6 uses the information we collect for the following purposes:

• Account management: For login, identity verification, and account security.
• Payment Processing: To process deposits and withdrawals.
• Customer support: To resolve your issues and answer your questions.
• Fraud prevention: To detect and prevent suspicious activity.
• Service Improvement: To enhance your experience on the platform.
• Legal obligations: To comply with applicable laws and regulations.
• Promotional Communications: Only with your consent, to notify you of offers and bonuses.

4Data Sharing Policy

Pk6 never sells your personal information. However, data may be shared in the following limited circumstances:

• Payment gateway: to process transactions via bKash, Nagad, and Rocket. These are our trusted partners and each operates under its own privacy policy.
• Service provider: With game software companies and hosting providers — only what is necessary to deliver our services.
• Legal authorities: To government agencies when required by court order or legal obligation.
• Fraud investigation: Upon request from an anti-money laundering authority.

5Cookie Policy

Pk6's website uses cookies — small files stored in your browser that help improve the quality of our services.

We use three types of cookies:

• Essential cookies: For login sessions and security purposes. Disabling these cookies will affect core site functionality.
• Performance cookies: To monitor site performance and user experience. All data collected is fully anonymized.
• Preference cookies: To remember your language preferences and settings. This is optional and can be turned off at any time.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may cause certain features to stop working.

6Data Retention Period

How long your data is retained depends on the type of data and the purpose for which it was collected:

• Account Information: For as long as your account remains active. Up to 5 years after account closure for legal compliance.
• Financial Transactions: 5–7 years in accordance with anti-money laundering regulations.
• KYC documents: Up to 5 years after account closure.
• Gaming logs: Up to 3 years for dispute resolution.
• Marketing data: Deleted immediately upon opt-out.

Once legal retention obligations are met, stored data is securely deleted or anonymized.

7Your Rights Over Your Data

As a pk6 user, you have the following rights over your own data:

• Right to Know: The right to know what information pk6 holds about you.
• Right to rectification: The right to request corrections to any inaccurate or incomplete information.
• Right to erasure: The right to request deletion of your data under certain circumstances.
• Right to Restrict Processing: Request to restrict the use of your data for specific purposes.
• Data portability: The right to receive your data in a readable, portable format.
• Right to object: The right to object to your data being used for marketing or profiling purposes.

8Child Protection Policy

Pk6 takes a strict stance on protecting the privacy of anyone under 18. Our platform is intended for adults only.

• Age verification is mandatory at the time of registration.
• We never knowingly collect personal information from anyone under the age of 18.
• If we become aware that a child's information has been collected by mistake, it will be deleted immediately.

9Security Measures

Pk6 uses industry-leading technology to keep your data secure:

• SSL-256 bit encryption: All data transfers are encrypted.
• Two-Factor Authentication (2FA): Two-layer security for your account.
• Firewall protection: Robust firewalls to prevent unauthorized access.
• Regular Security Audits: Regular third-party penetration testing is conducted.
• Staff training: All staff receive regular training on data protection practices.
• Breach notification: In the event of a data breach, users will be notified within 72 hours.

Please note, however, that no organization can guarantee 100% security on the internet. Keeping your password and login credentials safe is your own responsibility.

10Privacy Policy Changes

Pk6 may update this Privacy Policy as needed. In the event of changes:

• The "Last Updated" date at the top of the page will reflect any changes.
• You will be notified via your registered mobile number or email of any significant changes.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

We recommend visiting this page regularly to stay informed about our latest policy.

11Get in touch

For any questions, complaints, or data-related requests regarding this privacy policy, please get in touch with us:

• Email: support@pk6.im
• Live Chat: Click the chat icon at the bottom right of the website (active 24/7)

For more details, please visit our Terms & Conditions and Responsible Gaming View page.